Continuity-focused onboarding
Program Implementation & Provider Transition
Launch a new employee testing program—or move from an existing provider—with a clear plan, dedicated coordination, and organized documentation.
A managed transition
Change providers without creating more work for your team.
Lab Test Solutions works with your stakeholders to understand current workflows, define testing requirements, organize collection access, establish reporting procedures, and prepare your program for launch. One dedicated account manager coordinates the process and remains available after implementation.
Discovery & planning
Review workforce locations, testing categories, policies, current workflows, reporting needs, and key contacts.
Workflow configuration
Define ordering, collection, chain-of-custody, result delivery, escalation, and communication procedures.
Launch readiness
Confirm account access, locations, documentation, responsibilities, and employee instructions before go-live.
Ongoing optimization
Review program activity and adjust coordination as hiring, locations, regulations, or workforce needs evolve.
Implementation roadmap
A clear path from discovery to ongoing support.
Understand the program
Document goals, covered employees, testing requirements, service locations, and current pain points.
Design the workflow
Map ordering, collections, documentation, reporting, contacts, and issue-resolution procedures.
Prepare and launch
Configure the account, confirm access and instructions, communicate responsibilities, and begin service.
Review and improve
Evaluate usage, turnaround, service needs, and workflow changes through ongoing account reviews.
Common questions
Implementation & transition FAQ
Can Lab Test Solutions help us change testing providers?
Yes. Lab Test Solutions can coordinate a structured provider transition that addresses account setup, collection access, testing workflows, documentation, communications, and launch readiness.
How long does implementation take?
Timing depends on workforce size, locations, testing requirements, technology needs, and program complexity. Your account manager will establish a practical implementation plan after discovery.
Will our testing program stop during the transition?
The implementation plan is designed around service continuity. Exact timing and dependencies are reviewed in advance so required testing can keep moving wherever practical.
What happens after launch?
Lab Test Solutions provides ongoing account support and can schedule program reviews to evaluate testing activity, service use, workflow changes, and evolving workforce needs.